Privacy Policy

(POPIA-Compliant)

Safe Space Wellness ("we", "us", "our") is committed to protecting your privacy in line with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, store and protect your personal information.

1. What Information We Collect

We may collect:

  • Full name

  • Contact information (email, phone number)

  • Demographic info

  • Appointment and consultation details

  • Health-related information voluntarily provided by you

  • Payment details for session bookings

2. How We Collect Information

  • When you complete a contact form or booking form

  • When you email or message us

  • When you participate in a session

3. Why We Collect Your Information

We collect your information to:

  • Book and manage counseling sessions

  • Communicate with you regarding appointments

  • Process payments securely

  • Comply with legal obligations

4. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Request access to your personal information

  • Correct inaccurate personal information

  • Object to the processing of your information

  • Request deletion of your information (where legally allowed)

5. How We Store Your Information

Your data is stored securely on trusted, encrypted platforms. We do not share, sell, or rent your personal information to third parties.

6. Consent

By using our services, you consent to the collection and processing of your personal information in line with this policy.

7. Contact Us

For any concerns, contact us at:

Email: [email protected]

Phone: 0769857893

Safe Space Wellness

At Safe Space Wellness, I offer compassionate and confidential online counselling services for individuals from all walks of life

Registered with the Association for Supportive Counsellors and Holistic Practitioners (ASCHP — Reg. No: WC25/17298

BA in Social Science Majors in Psychology and Counseling with SACAP

Contact

  • Hours: Friday 7pm - 10pm

    Sat 10am - 4pm

    Sun 10am - 4pm

© 2025 Safe Space Wellness | All Rights Reserved | Made by Kevin Ontong | [email protected]