Privacy Policy
(POPIA-Compliant)
Safe Space Wellness ("we", "us", "our") is committed to protecting your privacy in line with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, store and protect your personal information.
1. What Information We Collect
We may collect:
Full name
Contact information (email, phone number)
Demographic info
Appointment and consultation details
Health-related information voluntarily provided by you
Payment details for session bookings
2. How We Collect Information
When you complete a contact form or booking form
When you email or message us
When you participate in a session
3. Why We Collect Your Information
We collect your information to:
Book and manage counseling sessions
Communicate with you regarding appointments
Process payments securely
Comply with legal obligations
4. Your Rights (POPIA)
Under POPIA, you have the right to:
Request access to your personal information
Correct inaccurate personal information
Object to the processing of your information
Request deletion of your information (where legally allowed)
5. How We Store Your Information
Your data is stored securely on trusted, encrypted platforms. We do not share, sell, or rent your personal information to third parties.
6. Consent
By using our services, you consent to the collection and processing of your personal information in line with this policy.
7. Contact Us
Need immediate support?
If you're in crisis right now, please reach out to:
SADAG (South African Depression and Anxiety Group): 0800 567 567
LifeLine: 0861 322 322
Emergency Services: 10111
You matter. And sometimes we all need immediate help. That's okay.
Business
Legal
© 2025 Safe Space Wellness | All Rights Reserved | Made by Kevin Ontong | [email protected]